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Frequently asked

  • How can it be deployed?

    Self-hosted via Docker Compose or Kubernetes, including fully offline environments

  • Can we run the knowledge base and analytics together?

    Yes. Both share the same account and permission model and can run in one environment

  • Is there a trial?

    A 14-day free trial with a demo account covering every feature

  • What support is included?

    Enterprise customers get 24/7 technical support

Response time

We reply to enquiries within 24 hours on business days. For anything urgent, reach us on WeChat.

Ready to start?

Read the docs for product detail, or contact us for a tailored proposal