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KnowFlow · Enterprise knowledge and data, built to be verified

Every answerholds up to scrutiny

Complex documents are understood first, then answered. Parsing, knowledge Q&A, Deep Agent and traceable delivery all run under directory-level RBAC. Deploy on-premise or fully offline so knowledge stays usable, permissions stay enforced and data never leaves your network.

  • Structure first, answers trace back to the sourceHeading hierarchy, tables and layout are preserved, so answers point to a page and a passage.
  • Augmented retrieval across documentsSAG handles multi-hop questions; LLM Wiki connects entities, concepts and sources.
  • Execution that produces real deliverablesDeep Agent reads deeply, extracts fields and writes reports or spreadsheets — every conclusion keeps its citation.
Current user's accessible scope Corporate network
Organisation
Directory permissions
▾ Group HQ ▾ R&D centre  ▰ Product team  ▱ Project A ▱ Compliance & risk ▱ Finance
Multi-path retrievalStructuralSemanticVisual
Knowledge Q&A / Deep AgentAnswer directly or deliver a report

Evidence E1 · E2 · E3

Within authorised knowledge only
Governed delivery▤ Structured data▧ Analysis report▣ Business brief

Three non-negotiables for an enterprise knowledge system

It has to read

Headings, tables, images and layout are preserved so retrieval works on the original meaning of a document.

It has to be governed

Directory-level RBAC runs through Q&A, Deep Agent and knowledge operations — not just the admin console.

It has to stay in-house

On-premise and offline deployment keep data, models and components under your control.

TWO PRODUCT LINES

Documents and databases are different problems

Every company has documents nobody can finish reading and databases nobody can query. KnowFlow solves both with two product lines that share one account system, one permission model and one deployment story.

Unstructured documents

Knowledge Base

Structure-aware understanding turns PDFs, Word files, scans, images and video into knowledge you can search, trace and deliver on.

  • Deep parsing with five chunking strategies
  • Structural, semantic and visual retrieval paths
  • Deep Agent for close reading, extraction and reports
  • Directory-level RBAC across retrieval and operations
Explore Knowledge Base
Structured data

Analytics

Metrics, dimensions and definitions become a governed semantic layer. Colleagues ask in plain language; a deterministic compiler writes the physical SQL.

  • Governed semantic catalog and business dictionary
  • The LLM writes S2SQL; the compiler writes SQL
  • Read-only guard with fail-closed execution
  • Fixed-stage diagnostics and vocabulary feedback loops
Explore Analytics
01
STRUCTURE-AWARE RAG

Understand the structure first, then talk about retrieval quality

Meaning in enterprise material lives in heading hierarchy, table relationships, page layout and context. KnowFlow keeps that structure so every piece of evidence can be located and checked.

Source documentsPDF / WordExcel / PPTImages / OCRScans
Parsing engineLayout detectionParagraph hierarchyTables & formulasCoordinates
Structured representationHeading treeParent-child linksPages & coordinatesSemantic blocks
Trustworthy indexDirectory indexVector indexFull-text indexRelation index
DIRECTORY-LEVEL RBAC

Least-privilege access that still supports collaboration and compliance

Permissions flow from your organisation into the knowledge directory, then automatically through retrieval, agents and operational data. What buyers get is a governance chain, not a permissions feature.

01

Organisation and grantees

  • Users
  • Multi-level organisations
  • Cross-team collaboration groups
02

Delegated directories

  • Super admin creates top-level folders
  • Folder managers are assigned
  • They create knowledge bases inside
03

Inherited directory permissions

  • Read-only / edit / manage
  • Inherited from parent folders
  • Highest grant wins
04

One boundary everywhere

  • Retrieval and Q&A
  • Deep Agent
  • Operational data and exports
Permissions are not a separate module. The same user only ever touches their accessible directories — in Q&A, in Deep Agent, in operations and in exports.
PRIVATE & OFFLINE DEPLOYMENT

Self-hosted and offline, with data and models under your control

Fits corporate networks, air-gapped environments and existing infrastructure. Applications, services, models, storage and permission boundaries all sit inside your own security perimeter.

Application layer
Employee portalWeb / APIOA / ERP / PLMCollaboration tools
Service layer
Retrieval serviceDeep AgentDocument parsingPermissions & audit
Intelligence layer
Structural retrievalSemantic retrievalVisual retrievalModel serving
Infrastructure layer
CPU / GPUObject & block storageInternal networkBackup & DR
On-premisePostgreSQLVector databaseObject storageBackup & DR
Optional servicesStructure parsingVision modelsLarge language modelsOCR / layout
TLS in transitAES-256 at restRBAC access controlOperation audit logBackup & disaster recovery
MULTI-PATH RETRIEVAL

Complementary retrieval paths lift both recall and precision

Ordinary RAG pushes every question down one path, so complex documents lose hierarchy, tables and layout. KnowFlow makes the paths work together, then returns to the source evidence.

  • Broader coverage: complementary paths reduce misses
  • Steadier reasoning: narrow the scope before generating
  • More control: paths, evidence and results are traceable
Ordinary RAGUser questionVector searchTop-K passagesGenerate
KnowFlow · fused paths
StructuralDirectory / heading / level

Narrow by document structure first

SemanticVector / keyword

Covers stable, high-frequency questions

VisualPage / chart / layout

Adds chart and layout evidence

Fuse and rerank → high-quality context → answer with evidence
CORE KNOWLEDGE Q&A

Every employee gets a verifiable answer, inside their permissions

For everyday questions, employees pick a knowledge base or a specific document and ask. The system retrieves with conversation context, cites its sources in the answer and supports follow-ups.

Pick one or several knowledge bases@document to scope this turn preciselyCitations return to the page and passageMulti-turn sessions keep the context

Available through WeCom, DingTalk, Feishu, Dify and internal systems, so answers reach employees where they already work.

Enterprise knowledge assistant Authorised: Policies, Products
What approvals are needed for travel expenses above ¥5,000?
K
Per the Expense Reimbursement Policy, three levels of approval are required:
  1. The direct manager confirms the expense is genuine;
  2. The department head reviews budget and business need;
  3. The finance lead completes the compliance review.

Single claims above ¥20,000 also require the responsible executive.

Citation 1Expense Reimbursement PolicyCh. 4 · Approval authority · p.12
Citation 2Finance Internal Control Manual3.2 Large expense review · p.28
Follow-up: what if the traveller and the approver are the same person? →
DEEP AGENT

Deliver auditable, traceable business output

Deep Agent reads deeply within the current user’s authorised scope, performs structured extraction and analysis, writes the report, and links every conclusion back to its evidence.

Complex taskCross-document researchDefine the goal and the deliverable format
Retrieved evidenceE1 · E2 · E3Pages, sections, coordinates and source text
Deep AgentRead · analyse · generateNever beyond the authorised scope
DeliverableWord · PPT · ExcelConclusions and data both carry evidence
REAL WORKFLOWS

Put complex knowledge work inside real business processes

Financial analysis

Pull metrics across reports, verify definitions and produce a sourced working paper.

Legal and compliance

Locate clauses and compare differences within authorised contracts and policies.

Human resources

Policy answers follow the employee’s organisation, role and directory permissions.

Engineering

Connect standards, design material and project documents while keeping the evidence chain.

Supply chain

Aggregate supplier, quality and delivery material to support complex investigations.

POC WITH YOUR DATA

Validate with your own material

Do not decide on generic demo data. Bring representative documents, real permission structures and real business questions, and settle it in one POC.

  • Are complex documents parsed correctly?
  • Do key questions find complete evidence?
  • Do permission boundaries hold across the product?
  • Does deployment fit your environment?